Refund policy

RETURN & REFUND POLICY

Each Soft Power Reset™ item is produced specifically for your order. Because our merchandise is made on demand, we generally do not accept returns or exchanges for buyer’s remorse, incorrect size selection, color preference, or change of mind.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, misprinted, or you receive the wrong item, please contact us within 30 days of receiving your order. Include your order number, a description of the issue, and clear photographs showing the problem.

After the issue is reviewed and approved, we will arrange an appropriate replacement or refund at no additional cost to you.

Incorrect or Incomplete Address

Customers are responsible for providing a complete and accurate shipping address at checkout. Orders that cannot be delivered because of an incorrect or incomplete address may not qualify for a free replacement or refund.

Lost Packages

If your tracking information indicates that your package may have been lost in transit, please contact us promptly so that we can review the shipment and determine the appropriate resolution.

Order Cancellations

Because orders may enter production shortly after they are placed, we cannot guarantee that an order can be changed or canceled once it has been submitted for fulfillment.

Refunds

Approved refunds will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.

This policy does not limit any rights you may have under applicable consumer-protection laws.

Soft Power Reset™ Signature Collection
A proprietary framework of AMI, Inc.